Terms of Service

These Terms govern the use of the Workinno software ("Service").

• Company: MINOTOR FINANSAL YAZILIM TEKNOLOJILERI A.S.
• User / You: A natural or legal person who registers for the Service, manages a workspace, or joins a workspace as a member.
• Workspace: An isolated tenant in the multi-tenant architecture.
• Content: All data uploaded or created by the User — tasks, customers, files, messages, notes, projects, etc.

If you do not accept these Terms, do not use the Service.

To use the Service, you must be at least 16 years old and create a valid account. If you register on behalf of a legal entity, you represent that you are authorized to do so. Your account is personal; you may not share it. Password confidentiality and responsibility for all actions taken from your account rest with you.

Workinno operates on a subscription model. Plans and prices are published at workinno.com/pricing. Payments are processed via Stripe. Renewal is automatic; the workspace owner may cancel at any time.

Refund: If you cancel within the first 14 days, a full refund is issued; afterwards, you retain access until the end of the paid period, no partial refunds.

If payment fails: the account remains in read-only mode for 14 days, then suspended (deleted after 30 days — see Privacy Policy §5).

It is prohibited to use Workinno for:

• Spam, phishing, malware distribution.
• Copyright or intellectual property infringement.
• Attacks on service infrastructure, unauthorized access attempts, automated data scraping.
• Storing or distributing illegal content (terrorism, child abuse, hate speech, etc.).
• Violating third-party integration policies: If you connect WhatsApp / Messenger / Instagram, you must comply with Meta's WhatsApp Business Policy, Messenger Platform Policy, and Instagram Platform Policy (no unsolicited bulk messages, no misleading content, no spam, etc.). Similarly, when connecting Gmail / Outlook, you must comply with the respective provider's terms.
• Unauthorized use of Workinno's name, logo, or visual assets.

Violations may result in account suspension or termination.

Workinno brand, logo, software code, documentation, and design are owned by the Company. You receive only the right to use the Service; copying, derivative work, or reverse engineering (except as permitted by law) is prohibited.

Content you upload is yours. Workinno only receives a license to process + store + display to relevant workspace members as needed to deliver the Service. This license terminates when you delete your account (subject to retention periods in Privacy Policy §5).

Workinno relies on some open-source library components; relevant license notices are published in-app and on our open-source page.

Workinno may integrate with the following third-party services:

• Stripe (payment), Resend (email), Cloudflare (CDN/security), Hetzner (infrastructure).
• Anthropic and OpenAI (AI assistant).
• Mapbox (map), MaxMind (location).
• Meta Platforms — WhatsApp Business / Messenger / Instagram channels, if you connect.
• Google and Microsoft — Gmail / Outlook email integration, if you connect.

When you connect these services, you also agree to the terms and privacy policy of the respective provider. Workinno is not responsible for the continuity or policy changes of third-party services; if your connection breaks, we notify you with an informational message.

The Workinno Service is provided "as-is". We make no implied warranty regarding fitness for a particular purpose, uninterrupted operation, or error-free use.

Limitation of liability: Workinno's total liability cannot exceed the amount you paid to Workinno in the previous 12 months (subject to mandatory provisions of Turkish Code of Obligations). We are not liable for indirect, incidental, or consequential damages (loss of profit, loss of data, etc.).

We take reasonable measures to minimize temporary outages; planned maintenance is announced on the status page in advance.

You can close your account at any time via Account Settings > Security > Delete My Account or by emailing [email protected]. Workinno may suspend or terminate your account if you violate these Terms or in case of legal compulsion. Before termination — unless prevented by legal obligation — a reason is provided.

Data export: before termination (or within the 30-day soft-delete window after), you may export your content.

These Terms are governed by the laws of the Republic of Turkey. Disputes shall be resolved by Izmir Courts and Enforcement Offices (jurisdiction of consumer arbitration committee / consumer court reserved for consumer disputes). Consumers established in the EU may also apply to the courts of their own country.

If any provision of this agreement is deemed invalid, the other provisions remain in force.