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Turn ad forms
into customer records.

Let people fill in your Facebook and Instagram ad forms and let the record open in your own customer list. You set the field mapping; if the same person comes back, no duplicate record appears.

No credit card neededFree foreverInstant setup

Features of the Lead Ads module

From connecting the ad account to the lead landing on a customer record, all inside Workinno.

01

Connect your ad account

You connect your Facebook and Instagram ad account with a five-step wizard. You sign in with Meta, pick your page and decide which forms are pulled in. Because the connection is made once, later leads flow in on their own.

StepStatus
Sign in with Metadone
Pick the pagedone
Pick the formsdone
Map the fieldsnext
02

Which forms are pulled in

From the lead forms on your page you select only the ones you want. If you leave it empty, all forms on that page are pulled in. Because the choice is yours, your test forms do not mix into your customer list.

Discovery appointment
selected
Catalogue request
selected
Old campaign form
not pulled in
03

Field mapping

You tie each field of the ad form to a customer field: first name, last name, e-mail, phone, company, title or note. A field you do not map is skipped. Because the information lands in the right field, the record is complete from the start.

Form fieldCustomer field
full_nameFirst and last name
emailE-mail
phone_numberPhone
utm_sourceskipped
04

An instant customer record

The moment someone fills in the form, they appear as a lead in your customer list. You do not download a list from the Meta panel or type anyone in by hand. Because the lead is in your list within the first minute, you call while the interest is still warm.

Denise Turner
Lead · just now
new
What the record holdsValue
E-maildenise@…
Phone+1 555 452…
05

The same person is not counted twice

If a person comes back from another ad, no new record is opened. Their phone and e-mail are compared; if fields on the existing record are empty, those are filled in. Because the list is not swollen with repeats, you see your real lead count.

A second ad form
the same phone number
↓
Existing record found
the company field was filled in
no duplicate
06

Where they came from is written down

Which ad account and which form each lead came from stays on their record. That is how you see which campaign brings real customers. Which campaign deserves the budget comes out as a number.

SourceValue
ProviderInstagram
Ad accountTurner Architects
FormDiscovery appointment
07

Lead status

You follow every incoming lead as new, seen, in progress, resolved and archived. Who has been called and who is waiting is clear in the list. Because the follow-up runs from the list itself, no lead is left unanswered.

New
nobody has looked yet
7
In progress
being called
4
Resolved
the meeting took place
23
08

It is written into the customer’s history

The moment the lead is captured, it is written into the customer’s timeline. Later, when you speak with that person, which ad brought them is in front of you. Because the history sits on the card, you do not go into the call unprepared.

Denise Turner
timeline
EventWhen
A lead arrived from an adtoday
Called by phonetoday
09

When the connection expires

When the Meta access permission expires, your admins are notified. You do not discover weeks later that the lead flow quietly stopped. Because the warning arrives in time, you renew the permission and the flow continues.

The connection expired
the admins were notified
ConnectionStatus
Turner Architectsconnected
Old accountexpired
10

Every lead has an owner

For each ad account you pick the person incoming leads go to automatically. You can hand a single lead over to someone else later; if that person has no access to the record, the system does not accept it. No lead sits there without an owner.

Auto-assigned to
Denise Turner
new
Ellie Walsh
handed over
11

Disconnecting

When you disconnect an ad account, no new lead arrives from it. Customers who came earlier stay in your records. Because your records stay in place, detaching an account does not turn into data loss.

Disconnected
no new leads arrive
Existing customers
stay in your records
128 people
After disconnectingStatus
Leads that arrivedstay
New lead flowstopped

What the Lead Ads module changes

Leads pile up in the Meta panel
Leads land straight in your customer list
You download the list and type it into customer records by hand
Form fields map to your customer fields, no typing by hand
Hours pass before the lead reaches you
The lead is in your records the moment the form is filled in
The same person coming from two ads opens two records
The same person is recognised, no duplicate record appears
Which ad someone came from gets lost
Which ad they came from is written on their record
Nobody knows which lead has been called
A lead is followed as new, seen, in progress and resolved
When the connection expires, nobody notices
When the connection expires, the admins are notified
FAQ

Frequently asked questions

Which ad platforms are supported?

For now only Meta: Facebook and Instagram lead form ads. Google Ads or LinkedIn form leads are not pulled in yet.

How long before a lead reaches me?

The moment someone submits the form, Meta tells us and the record opens in your customer list. You do not download or import a list.

My form fields are not standard, does it still work?

It does. While connecting, you choose which customer field each form field is written to; fields with no counterpart you skip.

If the same person comes from two ads, do two records appear?

No. Phone and e-mail are compared and the existing record is found; no duplicate opens, only empty fields are filled in.

Can I see which ad they came from?

Yes. Each lead’s provider, ad account and form are written on the record, and the customer’s timeline shows that they came from an ad.

Does this module manage my ads too?

No. Budget, campaign and cost per conversion stay on the Meta side. The job here is carrying the person who filled the form into your customer record.

How do I know if my connection breaks?

When the access permission expires, your admins are notified and the state is shown on the connection card.

Is this module in the free plan?

No, it is part of the paid plans. Your ad spend is on the Meta side and has nothing to do with Workinno.

LAST STEP

Do not let your ad budget go to waste.

Connect your ad account and map the fields. Everyone who fills in the form should be in your customer list.

Free forever
No credit card neededFree foreverInstant setup
Meta lead ads · Features · Workinno